J2 Global Offers Free Patient Record Query Through Consensus Interoperability Platform During COVID-19 Crisis

4 minute read

Providers Can Obtain Critical Patient Information On-Demand
Decreasing the Burden on a Stretched Healthcare Community

LOS ANGELES–(BUSINESS WIRE)–J2 Global, Inc. (NASDAQ: JCOM), a leading Internet and information services company, announced today that it will offer healthcare providers free access to on-demand patient record query during the COVID-19 crisis through its recently introduced Consensus healthcare interoperability platform. On-demand record query is a valuable tool within Consensus that enables healthcare providers to access patient records needed for treatment through Carequality.

The need for sharing important patient information — facilitating requests and response for patient records — is vital to ensuring proper patient care during a public health crisis such as COVID-19. The Consensus query tool, connected by Kno2®, ensured timely, coordinated care responses by providing access to a comprehensive on-demand patient record-retrieval service, at no charge, from a surrounding community of providers.

The stress on frontline healthcare workers to quickly assess a patient’s acuity level and history, and prioritize patients at greater risk, has increased dramatically with COVID-19. Emergency rooms, urgent care centers, specialty providers, telehealth providers, skilled nursing facilities (SNFs), durable medical equipment (DME) companies and others across the care continuum are all struggling with access to needed patient data. The Consensus query tool lessens that burden for the entire healthcare community with an on-demand record retrieval service.

“Consensus can be used to quickly and securely obtain patient data on past and current conditions and treatments from a surrounding healthcare community. This helps enable care teams to make better decisions at the point of care,” said Nate Simmons, President of J2 Cloud Services. “Consensus can be used by providers with or without an electronic health record system (EHR). Some EHRs already connect to Carequality. If not, Consensus users now have the benefit of on-demand query for no charge.”

“We are all deeply aware of the stress that the COVID-19 pandemic is putting on our healthcare system,” said Dave Cassel, Executive Director of Carequality. “Recognizing the need for patient information to flow seamlessly during this crisis, Carequality wants to ensure that as many clinicians as possible are able to take advantage of the nationwide connectivity the Carequality Framework provides. We have temporarily waived some prerequisites to access that make sense in normal times but can be removed to streamline access in extraordinary times.”

The full version of Consensus offers one comprehensive connection with a simple, inbox-like dashboard to manage all incoming and outgoing patient documents including cloud faxes, direct secure messaging, patient query and API integration into exchanges. Users do not need an EHR to provide this level of enhanced data fluidity and digital interoperability. Those with an EHR will find an easy workflow for integrating patient data.

About Consensus

Consensus is offered by J2 Global with eFax Corporate, the largest enterprise-grade cloud-fax solution that has also earned HITRUST CSF Certification. Consensus, connected by Kno2, offers an additional level of collaborative data sharing including cloud faxing, direct secure messaging, patient query, HIE connectivity, and an exchange API integration all in one easy-to-use platform.

For more information about Consensus, visit https://www.consensus.com.

About J2 Global

J2 Global, Inc. (NASDAQ: JCOM) is a leading Internet information and services company consisting of a portfolio of brands including IGN, Mashable, Humble Bundle, Speedtest, PCMag, Offers.com, Spiceworks, Everyday Health, BabyCenter, and What To Expect in its Digital Media segment and eFax, eVoice, iContact, Campaigner, Vipre, IPVanish and KeepItSafe in its Cloud Services segment. J2 reaches over 180 million people per month across its brands. As of December 31, 2019, J2 had achieved 24 consecutive fiscal years of revenue growth.

For more information about J2, visit https://www.j2global.com.

About Kno2

Kno2® is leading healthcare’s path to interoperability across every patient care setting with the capability to send, receive, find, and use patient information with everyone. Through Kno2’s Interoperability as a Service™, common exchange methods, including cloud fax, direct secure messaging using the DirectTrust™ framework, patient information query with providers live on Carequality – including those connected through CommonWell Health Alliance® – IHE profiles, HL7 messaging, FHIR, and patient care networks (Referrals, ACOs, HIEs) are standardized into simple send and receive workflows, and available to technology vendors, like J2 Global, through a simple set of REST-based APIs.

For more information about Kno2, visit https://kno2.com/

Media Relations
Christine Duval
(781) 519-8539