Our Experience Leads
to Your Success
Your focus is on providing quality patient care, but the challenge of limited resources – people, time, and budget – are very real. Managing an entire hospital IT infrastructure, its integration systems, and the accompanying workflows is a complicated, time consuming and labor-intensive task. We can help you leverage your technology investment across your enterprise and customize our scope of support to meet your individual needs.
Offering One-Off or Ongoing Support for Hospitals and Health Systems
No project is too small, or too complex, for our project engineers. Our Client Services team is committed to helping all our clients get the most out of their technology investments, whether it’s helping to build interfaces, develop automated workflows, set up downtime reports, or complete an entire EHR migration. We want to be the vendor partner you rely on when you don’t have the resources or support in-house to accomplish all your integration and automation goals.
We can take on ad-hoc tasks that you’re struggling with, we can act as an extension of your IT staff and manage your entire hospital infrastructure – or anything in between – so your team can focus on other projects!
Consensus Cloud Solutions’ Managed Services team specializes in working with health systems of all sizes to help save time, resources, and costs. Partner with Consensus for a one-time project, or continued support as an extension of your IT team. We work with hospitals that have limited staff, or do not possess the expertise to develop and manage their IT infrastructure internally and provide solutions that benefit their team across the board.
TRAINING AND ONGOING SUPPORT
The benefits of partnering with us include:
- Making better use of resources, enabling your staff to focus on core hospital initiatives
- Decreasing the time associated with recruiting, training, and retaining staff
- Learning to tackle complex initiatives or solve challenges you didn’t know your technology was capable of
- Benefiting from the experience of our engineers as a permanent extension of your staff
- Receiving support that is reliable, fast, flexible, and available 24/7/365
- Backfilling positions at a cost far less than hiring a new FTE
Don’t take it from us, see what our clients are saying!
“After staffing changes that occurred in our Information Services Department, I reached out to our regional sales manager, Barry Njoes, to discuss our next big implementation project which would need significant interface management and representation. Barry reviewed our account and identified ways that our processes could be more streamlined, which included more flexible monitoring of our current interface environment. Additionally, he provided guidance for the methodology we would later incorporate in strategic planning for our Epic Community Connect project.”Jennifer Jones, RN, MSNInformation Services Director at Cody Regional Health
“The ability to work with one integration vendor has proven to be extremely rewarding. Summit Healthcare’s services team played a key role in ensuring a successful implementation and will continue to lend their expertise as an extension of the hospital’s IT staff overseeing the entire interface environment. Being able to avoid working with third- party vendors and rely on Summit Healthcare for different aspects of our integration, both short term and long term, has already demonstrated important value to the hospital.”Juan Caban, CIOHospital de la Concepción
“As Memorial Hospital began its strategic plan for our EHR migration we quickly realized that there was more to our plan than application implementation and hardware requirements. We needed to find an integration and automation partner that could assist us with our interface landscape and help us tackle our data and dictionary management needs including a plan for business continuity in the event of a downtime. Summit Healthcare provided the whole package and came highly recommended.”Jennifer Meinkoth, CIOMemorial Hospital of Belleville
Learn More About Client Services