Collaboration Technologies Can Help Practices Recover from Pandemic Challenges

Clinicians and staff at medical practices across the United States are surely breathing sighs of relief now that the worst effects of the coronavirus pandemic are behind us. Providers have been particularly troubled as they try to keep practices solvent and operating after the country first shut down in March 2020. During that initial closure, ambulatory visits dropped by 60%. By the end of July, however, visit volumes rebounded to 10% less than levels seen before the pandemic. Still, the huge decrease in patient volumes created a preventive care vacuum that clinicians tried to fill. But with only so many hours in the workday and a static number of clinical and administrative staffers, providers have felt there is little they could do to increase capacity.