Cloud Fax Solutions
Enable state-of-the-art digital cloud faxing across your enterprise business with Consensus, the leading cloud fax solution. Consensus offers eFax products that provide a high-velocity alternative to paper-based faxing processes and outdated fax machines.
Explore the benefits our cutting-edge cloud fax technology and integrations provide.
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Overview
Using digital faxing to send and receive business documents is one way you can improve efficiency, reduce business costs, and automate your faxing workflow. Consensus Cloud Solutions offers a suite of eFax solutions so you can decide which is right for you and your business. Whether you want to fax from your phone or use custom automation scripts via API, this article will guide you in the right direction.
How Cloud Faxing Works
Digital fax machines send outgoing faxes to an external server (cloud server). If the recipient also has a digital fax machine, they receive a notification that they have a fax waiting for them. The recipient can download the incoming faxes at their convenience.
You can also send a digital fax to a physical fax machine, and the physical machine will print out the fax. If the receiving fax machine has a busy signal, the cloud application holds the digital fax until there is a free line.
Benefits
eFax comes out of the box with multiple differentiators. Check out the benefits Consensus <a href="/cloud/fax/">cloud fax</a> solutions offer your enterprise corporation, small practice, or individual business:
Reduced Overhead Costs
Traditional faxing can cost your business thousands of dollars once you add up the cost of the machine, supplies, maintenance, and phone line. With eFax, you can send high-speed faxes from your computer or phone with a monthly subscription instead.
When you use eFax, there is no physical fax machine to deal with. You’ll never have to manage fax machine maintenance, plan for phone line downtime, or budget for supplies like ink, toner, and paper.
Improved Productivity
Instead of paper faxes sitting in a fax tray waiting to be noticed, inbound eFaxes are delivered to your inbox or cloud fax. You’ll receive a notification when you receive a fax so you can download it at your convenience.
Enhanced Features
The Consensus suite of online faxing products delivers the following enhanced features.
Reporting
When you use eFax, you get detailed reporting that you can export to CSV format and share with your peers and company stakeholders.
Customer Support
With an eFax subscription, you get access to 24/7 customer support, 365 days a year. You can choose to talk to one of our knowledgeable support agents online or on the telephone.
Cloud Storage
Your eFax membership includes multiple cloud storage capacity options and a configurable storage retention policy, including lifetime storage. Within your stored documents, you can use the advanced search tool to find stored faxes by keyword and unique, personal tags.
Seamless Integration
Our SAP Connector is certified under SAP’s latest BC-SMTP requirements, which makes it easy for you to integrate eFax Corporate into your SAP environment. Consensus has also partnered with Hyland Software to integrate cloud fax services with the technology that healthcare providers use every day.
Compliance and Certification
Because digital faxes are sent to your computer or phone, not a physical fax machine, it is important that the software meets compliance and certification standards. eFax uses TLS technology to encrypt both incoming and outgoing faxes, which ensures that only authorized parties can access the information.
Consensus cloud solution products have obtained multiple certifications and meet these compliance requirements:
- HITRUST CSF Certified
- HIPAA and HITECH compliant
- SOX and GLBA compliant
- TruSight requirement
- PCI compliant (merchant)
- SOC 2 Type 2 reports available annually
- Full SAP Integration
Cloud Fax Solutions
Consensus offers multiple cloud fax solutions. Check out the details of each product below to feel confident making a selection that’s the right fit for your business.