Digital Faxing for Healthcare Just Got Better for PointClickCare Users

4 minute read

New Partnership with PointClickCare means enhanced electronic fax, connectivity, and better intake workflows  

Consensus®, offered by J2 Cloud Services, LLC, a leading cloud services company, has partnered with PointClickCare, the leading electronic health record (EHR) technology to North America’s long-term post-acute care (LTPAC), and senior care industry. Together, Consensus and PointClickCare provide enhanced electronic fax capabilities for healthcare, connect to local, state, and national health exchanges, and support value-based care with electronic data exchange. The partnership and combined capabilities aim to enhance resident data intake workflows and enable information sharing through transitions of care.

Consensus is directly integrated to PointClickCare to make faxing and document management workflows more efficient. This integration allows PointClickCare users to match documents to the associated resident and download that data directly to the correct chart. This enhanced functionality removes a number of steps that are necessary in traditional paper-based and unintegrated fax workflows, reducing administrative or manual labor by up to 70%, and allowing healthcare teams to be more attentive to their patients. 

Consensus connects users to community exchanges, state-wide HIEs, referral networks and all the providers within those exchanges. Data sent and received from other exchanges is easy to view, process and integrate into PointClickCare. This additional data contributes to meeting CMS requirements like PDPM with a more complete longitudinal record for resident classification as well as commercial payer requirements for connecting to HIEs and networks. Consensus also makes it easy to participate in value-based programs, and alternative payment models. Consensus bridges that communication by receiving faxes or direct messages and giving users the ability to identify any concerning gaps in care, providing a more complete record to assess acuity for follow-up care plans and accurate resident classification.

Benefits to our clients include: 

  • Digitally communicate by fax through Consensus without paper or fax machine
  • Organize your documents with advanced quality control tools to delete, reorder, or parse multiple pages quickly and easily by patient or document for improved filing into the resident chart
  • Streamline indexing to get documents back to the resident chart quickly, including PointClickCare lookup for patient matching
  • Fast and easy file categorizing and renaming
  • Full audit trails for every patient record sent or received

Consensus natively integrates eFax Corporate, a HIPAA-compliant, HITRUST CSF Certified electronic fax solution from J2 Cloud Services, offering security and compliance to meet the most stringent data management requirements from the healthcare industry.

About Consensus

Consensus, offered by J2 Global, the leader in cloud fax technology, provides easy interoperability with streamlined workflows in a simple platform that keeps you connected through each patient’s continuum of care.  Whether you are a small, mid-sized organization, or a large enterprise, Consensus can improve paper-based workflows, moving to cloud faxing, direct messaging, and query for patient information from CommonWell or Carequality.

Recently, Consensus launched a free Patient Record Query service during the COVID-19 Coronavirus crisis, giving front-line providers access to patient records that can include past or current conditions and treatments from a records database, as well as a community of providers. With this service, providers can prioritize high risk patients and make better decisions at the point of care. Providers can sign up for free during the current state of emergency and for a time of transition afterward.

For more information, please visit

About eFax Corporate

eFax Corporate is the world’s leading digital cloud faxing solution, with more than 11 million customers worldwide. As the first major Cloud fax solution to achieve HITRUST CSF Certification, eFax Corporate replaces antiquated analog fax machines and paper-based faxing with an interoperable online document transfer service that is highly secure. Faxes can be securely sent and received by email, from any desktop, tablet or smartphone or via APIs – helping organizations boost productivity, enhance regulatory compliance and eliminate on-site fax hardware. Learn more at

Media Relations
Christine Duval
(781) 519-8539