Laying the Foundation for Provider Insight with AI/NLP Technology

The healthcare industry has a data problem that is getting in the way of providing personalized care to patients. Providers are not alone in working to reduce manual tasks that hinder their ability to fine-tune care delivery and management for their patient populations. Payers have also recognized the need to leverage AI and intelligent technologies to free up their workforce to focus more closely on the healthcare needs of their members. In particular, payers want to unburden their care coordinators so that members have better access to information and support resources, simplify their care experiences, and promote prevention over more costly complex care.