Dear Valued Customers & Partners,
Welcome to The Consensus: Q3 2025 Edition!
This quarter, healthcare leaders are doubling down on digital strategy, data transparency, and smarter tools to support care teams and patients alike. In this latest edition, we’re highlighting the conversations, innovations, and insights driving actionable change — from closing equity gaps to tackling documentation burnout.
Here’s a snapshot of what’s inside:
- Insights and considerations for digital transformation
- Investing in health equity leads to better patient outcomes
- Data disruption’s impact on continuity of care
- Big news: FedRAMP® High authorization, awards, and more
The Consensus team
Making Bigger Moves for Digital Transformation: 3 Insights
By CRO and EVP, Operations, Johnny Hecker
Digital transformation is table stakes for success, and yet, a recent HIMSS Marketing Insights Survey reveals that only 52% of healthcare organizations have a digital health strategy in place. This article uncovers the main objectives necessary to reach true digital transformation – and three elements that effective plans have in common.
Read More ›
The Time to Bridge Tech Inequities in Mental Health Care is Now
By EVP Healthcare Strategy and Policy, Bevey Miner
Digital disparities run rampant across the healthcare system, particularly in behavioral health hospitals and other post-acute care settings. This article discusses the disruptions to care coordination many facilities face without structured data systems, and how leveraging digital fax evens the playing field for under-resourced care settings.
Read More ›
Striking Alignment in Health Tech Investments
By CRO and EVP, Operations, Johnny Hecker
Struggling to align IT initiatives with patient care and organizational goals? This article dives into findings from a HIMSS Market Insights survey, revealing how healthcare leaders can bridge the gap between clinical priorities, business objectives, and IT strategies for successful digital transformation.
Discover how to achieve strategic alignment and maximize your technology investments.
Read More ›Documentation Without Burnout: Smarter Tools for Small Practices
A 2024 national survey revealed that 62% of physicians cite excessive documentation as their top source of burnout. This “pajama time” reality, filled with after-hours charting, isn’t sustainable for small healthcare practitioners. Learn how practical tools can help make a dent in paperwork and improve work-life balance – without the need for a full EHR overhaul.
Read More ›Infographic: Interoperability Blindspots: Hidden Data Silos and How to Overcome Them
More than 9 billion pages of healthcare data are faxed each year, but that data is essentially trapped when faxes aren’t integrated in ways that allow for easy retrieval and use of patient information.
Learn which hidden data siloes are holding providers back, and which multi-faceted approaches to consider to enhance greater data transparency and collaboration.
eFax® Integration with athenaOne® at Community Health Centers of the Central Coast (CHC)
CHC has grown into one of the major healthcare providers in their region, but a broken fax process across various facilities left referral partners frustrated, staff overwhelmed, and communications regularly delayed.
From 14 faxing-related complaints per week to zero, discover how CHC regained control of its fax process and radically transformed its organization by integrating eFax with its EHR.
From Expensive Disparities to Economic Opportunities: The Business Case for Health Equity
By EVP Healthcare Strategy and Policy, Bevey Miner
Health inequities account for approximately $320 billion in avoidable healthcare costs annually, one Deloitte analysis confirms. Learn how investment in health equity and bridging the digital divide can significantly improve patient outcomes and drive measurable ROI.
Read More ›Infographic: Ditching Data Disruptions with AI and Digital Cloud Fax
Fragmented health information hurts patients and providers alike. For patients, lack of data sharing translates to delays in care and suboptimal outcomes. For providers, it creates costly administrative burdens such as billing errors, coding errors, time strains on understaffed clinicians, and duplicative medical testing.
See how pairing digital cloud faxing with advanced interoperability solutions addresses these pain points head on.
Lost in Transition: How to Keep Patient Data (and Care) On Track
Featuring EVP Healthcare Strategy and Policy, Bevey Miner
Transitions of care are some of the most vulnerable moments for seniors – when moving between independent living, assisted living, and skilled nursing facilities, treatment errors and missed patient information often occur.
In this webinar, we explore how senior care organizations can leverage automation and AI to streamline document management, ensure key patient data flows seamlessly into the chart, and equip care teams to make faster, better-informed treatment decisions.
Beyond Adoption: Making EHRs Work for Skilled Nursing Facilities
EHRs are everywhere in skilled nursing facilities, but when a patient shows up, staff are still chasing paper documents. In this white paper, discover why care transitions still break down in SNFs, the standards that support data exchange, and how cloud-based practical solutions can catalyze movement toward the benefit of true interoperability.
How Behavioral Health Teams Are Modernizing Intake and Referrals
From lost faxes to endless data entry, outdated referral systems cost more than just time. This article reveals the hidden friction points and how modern tools like eFax Unite™ are bridging the gaps — without overhauling your EHR.
Enterprise Cloud Fax Technology by Consensus Cloud Solutions Receives FedRAMP® High Authorized Status
“Achieving FedRAMP High Authorization reassures our customers that their data is protected with the highest federal standards of security while reaching their digital modernization goals. ECFax empowers agencies working towards the Federal Government’s Cloud Smart initiative to embrace cloud innovation and retire legacy fax technology to enhance communication workflows, reduce costs, and mitigate risk.”
Learn how we’re transforming government communications with our highly secure, scalable, and reliable cloud-native solution.
Read More ›Best Cloud Fax and Interoperability Provider? The Results Are In…
For over 25 years, we’ve delivered secure, industry-leading digital fax and interoperability solutions to thousands of customers and partners (including you) – and we love what we do. Consider this a virtual pat on the back for our innovation in the digital cloud faxing space and the leaders who helped us get here.
Read More ›
5 Things I Wish Someone Told Me Before I Became a CEO
Featuring CEO, Scott Turicchi
As Consensus CEO Scott Turicchi reflects on the last 25 years as a leader in the digital fax and cloud interoperability space, he shares his unique approaches to solving difficult challenges, how to effectively uplift and communicate with key business stakeholders, and what it takes to be an executive.
Learn which five things Scott wishes someone told him before becoming a CEO.
Read More ›The Consensus Newsletter
October 2025
Insights and considerations for digital transformation
Investing in health equity leads to better patient outcomes
Data disruption’s impact on continuity of care
Big news: FedRAMP® High authorization, awards, and more



